In the first few days after Michael Jackson's death on June 25, bereaved fans downloaded nearly 2.5 million digital copies of his songs, setting a record that's likely to stand for years. Before that, no music act had ever rung up even 1 million digital tracks in a single week.
Just as when John Lennon was killed in 1980, or when Elvis Presley died three years earlier, those who rushed out to music stores looking to buy physical copies of Jackson's albums often found that stock disappeared quickly under the huge demand born of tragedy.
The difference this time was that the era of the digital download gave Jackson's followers instant access to virtually anything in his catalog.
“Unlike in the past when the marketplace would be out of stock, the digital part of the business gave a connection for the content that fans were looking for immediately," said Gary Arnold, senior entertainment officer for Best Buy.
Last week, the pendulum swung back the other way. Once online and brick and mortar retail outlets replenished their shelves, an additional 800,000 copies of Jackson's albums were sold in the first full week after his death, according to figures released last week. CDs and other physical media accounted for 82% of those sales at a time when the demise of the CD is estimated to be only a few years away.
Officials at Jackson's label, Sony Music-owned Epic Records, declined to be interviewed for this story, as they've declined all interviews about Jackson's catalog since his death; likewise, neither iTunes nor Amazon would comment on sales-related information.
Fan response to Jackson's death has illuminated the distinct needs that physical and digital formats serve. The immediacy and near-universal accessibility of digital music has made it the form of choice for millions today. But physical media still offer an emotional connection that digital music has yet to replace.
Jackson's life and career were unique on so many fronts that most resist drawing generalizations based on what's happened since he died. But coupled with a surge in demand for vinyl LPs in recent years, there are those who see it as a reflection of a broader theme about how fans bond with their favorite music and musicians.
“I think because Michael Jackson's music meant so much to so many people of different generations, that emotional aspect of it created a situation that we saw where people wanted to come into a music store and get something they could hold in their hand as opposed to something to load into their computer," said Dave Cunningham, a floor manager at Amoeba Music in Hollywood.
Beyond looking for a form of music that's tangible, Cunningham said many of the store's customers also were looking for a sense of community they don't find buying music online.
