Home » Community Blog » Publisher's Desk
Trouble Accessing All About Jazz? A Tip.
By
3,441 Views
This one to be exact.
It appeared out of the blue, was not caused by an internal code change, but the source was difficult to pin down. Running with a hunch, we switched off our ads to rule them out. Initially, it seemed there was a conflict happening between our ad service provider and AAJ, but it turned out to be red herring.
Recently, and without any changes (to my knowledge), accessibility has improved, but if you experience a 520 error in the future, simply clear your browser's cache, cookies and history and the website will load again, though you will have to sign back in.
This screenshot illustrates clearing Chrome's cache. Be sure to click the "Advanced" tab and select "All Time," after clicking "Privacy and security" from "Settings."
Learn how to clear cache and cookies in Firefox and Safari.
Posted to Publisher's Desk IN THE All About Jazz GROUP
Read more posts by Michael Ricci
PREVIOUS / NEXT
Become a Sustaining Member
Since 1995, All About Jazz has championed jazz as an art form and supported the musicians who create it. Over three decades, it has grown into one of the world's leading jazz resources, serving hundreds of thousands of readers, musicians, presenters and industry professionals each month.
Help Build the Future of All About Jazz
Your support helps us continue building All About Jazz for the next generation—expanding our editorial coverage, preserving jazz history, developing new community features and creating better ways to discover the music and the people behind it.
Become a sustaining member for as little as $20 per year and you'll immediately enjoy an ad-free experience along with access to subscriber features and future articles for a full year.
Together, we're not simply sustaining All About Jazz—we're building its future. Thank you for being part of the journey.
Recent
A Word About Social Media and Other Platforms
Posted: September 12, 2026Views: 273
The Jazz Scroll Is Taking Shape
Posted: September 3, 2026Views: 292
The Mystery of Artie Shaw... returns!
Posted: August 20, 2026Views: 1763
Hidden Gems: Giving Great Stories Another Time to Shine
Posted: July 23, 2026Views: 1907
Building a Stronger Foundation and much more
Posted: July 9, 2026Views: 391
Housekeeping update, Big Jazz Scroll, Revamped ENGAGE section and the 2026 venue poll!
Posted: June 12, 2026Views: 1386
Miles, Sonny, Your Jazz Story and more
Posted: May 30, 2026Views: 459
