Hundreds of concertgoers who thought they bought tickets for a recent Bruce Springsteen show from Ticketmaster but instead purchased seats from TicketsNow, a resale service owned by Ticketmaster.
Fans will receive reimbursements or tickets to another of Mr. Springsteens shows, The Washington Post reported. More than 300 fans said that they were misled when they bought the tickets to Mr. Springsteens show last Monday night at the Verizon Center in Washington.
In February, Ticketmaster said that it would change its sales policies as part of a settlement with the State of New Jersey after more than 2,000 Springsteen fans there made similar complaints.
In a statement at Mr. Springsteens official Web site, brucespringsteen.net, his manager, Jon Landau, wrote that there appear to be chronic problems with how Ticketmaster uses TicketsNow and that he and Mr. Springsteen deeply resent the abuse of our fans.
