The company is being forced to identify clients who sold tickets to two Springsteen concerts in New Jersey. Fans complained about paying marked-up prices through Ticketmaster's resale unit.
An investigation into how Ticketmaster Entertainment Inc. handled Bruce Springsteen concerts has reached the subpoena stage.
The giant ticketing company based in West Hollywood incurred the wrath of the singer, concert-goers and even Congress in February for alleged actions that possibly forced fans to pay more than face-value for tickets through its resale operation, TicketsNow. On Friday, Ticketmaster sent an e-mail to brokers “to inform you that we are now required to hand over certain information about TicketsNow's broker clients and their sales activities."
Specifically, the company said it would be turning over information on who sold tickets for two Springsteen concerts that will take place at the Izod Center in New Jersey in May. Authorities also will be getting copies of all its broker contracts, Ticketmaster said.
“We are required to provide these materials in response to lawful demands," the e-mail states, identifying the investigating agencies as the Justice Department, New Jersey attorney general's office, Federal Trade Commission and Canadian Competition Bureau.
