The New Jersey attorney general's office has reached a settlement with Ticketmaster over the recent sale of tickets to Bruce Springsteen performances in that state, calling for major changes to the way Ticketmaster does business.
The settlement -- announced Monday, a day before hearings open in Washington on the proposed merger between Ticketmaster and Live Nation -- requires Ticketmaster to reform several of its business practices, in particular with regard to its ticket resale operation, TicketsNow.com.
New Jersey Atty. Gen. Anne Milgram said her office received more than 2,000 complaints from would-be ticket buyers after Springsteen tickets went on sale this month. Many said that upon logging in to Ticketmaster's website, they were advised that no tickets were available and then were redirected to TicketsNow, where seats were being offered at prices above face value.
