WASHINGTON (Reuters) - While Web users drown in spam and fend off scams aimed at stealing their money, U.S. federal and state law enforcement authorities are doing little to resolve what has become a multi-billion-dollar problem, a think tank said on Monday.
In the 20 states that give a number for consumer complaints, there were roughly 20,000 Internet-related complaints in 2007, said the group, which surveyed officials in all 50 states but received widely varying amounts of data.
Eight states put Internet-related complaints among their top-three consumer headaches in 2007 while 24 states had some form of online fraud in their top 10 complaints, according to the Center for American Progress (CAP), which worked with the Center for Democracy and Technology.
And the complaints are not unfounded; spyware, viruses and phishing cost consumers $7.1 billion in 2007, up from $2 billion the previous year, the report said.
In the 20 states that give a number for consumer complaints, there were roughly 20,000 Internet-related complaints in 2007, said the group, which surveyed officials in all 50 states but received widely varying amounts of data.
Eight states put Internet-related complaints among their top-three consumer headaches in 2007 while 24 states had some form of online fraud in their top 10 complaints, according to the Center for American Progress (CAP), which worked with the Center for Democracy and Technology.
And the complaints are not unfounded; spyware, viruses and phishing cost consumers $7.1 billion in 2007, up from $2 billion the previous year, the report said.
