By Chris Burnett
INTRODUCTION
Many readers and musicians may recall the rather
prophetic toned article by Fred Goodman titled "Future
Shocks: The End of the Music Business As We Know It"
(Musician Magazine, 1993). For those who havenÃÂÃÂÃÂÃÂt read the
article, or those for whom memories of things from ten years
ago are a blur in the ever-changing world of online music,
this opening excerpt is a quote by Mr. Goodman that offered
one possible glimpse of a possible future for music
online:
"...you dial up a shopping number through your TVÃÂÃÂÃÂÃÂs
computer modem and pick the title off a menu of new album
releases. The digital recording is immediately sent to your
computer, where it is downloaded onto a blank compact disc.
You load a sheet of laminated, pre-creased cardboard into
your laser printer, and out comes the printed sleeve,
complete with credits, lyrics, and thank-yous. The price of
the album is automatically charged to your American Express
card."
Ok, so the above is a bit dated by what has actually
transpired since 1993 concerning most online music related
issues with regard to retail distribution. But the fact still
remains that the Internet and the World Wide Web have changed
the music business forever. Whether Online Music Distribution
(OMD) will actually "level the playing field" indeed for those
unsigned and independent musicians who are still creating some
of the best music on the planet, remains to be seen.
For the purpose of this particular musings topic, I have
chosen to focus on those aspects of OMD which primarily relate
to musicians, and particularly the unsigned or independent
variety of this artistically talented demographic of our
population.
THE NEW FRONTIER AND MUSICIANS
As you probably also see by the 1993 Musician Magazine
excerpt above, even back then, a primary vision for using the
technologies related to making quality music available on the
Web was based upon the established music industry business
perspective. Most of the excitement from those in the
financial position to actually exploit this new frontier
seemed to be based in a potential decrease in overhead and was
to basically sell their recorded products more efficiently.
As things have turned out so far at this writing, IÃÂÃÂÃÂÃÂm not
certain if much initial thoughts or consideration was ever
given to the actual musiciansÃÂÃÂÃÂÃÂ use of or benefiting from the
technology - much less unsigned artists. I think that another
aspect about online promotion, marketing and distribution
which has been considered by the established industry, is the
fact that the environment is so relatively unregulated in the
sense that most civilized people are accustomed to.
It would be very difficult to control the Web in many of
the ways businesses control their more traditional markets.
The business environment of the World Wide Web often seems
similar to the old "American Wild West" - only on multiple
doses of various steroid medications, simultaneously. It is
sort of like - make up the business plan as you go, heck with
the rules, and even shoot the sheriff if he gets in the way of
profit too often.
Nonetheless, by its inherent nature, the Web has afforded
many unsigned musicians like myself with a potential global
platform to reach audiences via our official websites.
Despite the idealism and insistences of many, the World Wide
Web is not free folks.
If you access through your college or job, you may not pay
for it, but someone else is and does. So, remember that if you
visit most any companyÃÂÃÂÃÂÃÂs pages online that someone has to pay
for content development, maintenance, and hosting on a server
somewhere. I think the amount of money spent on business webs
would surprise most people like me - so, you can imagine that
the monthly costs to operate music content provider websites
are relatively significant. It is understandable that many web
companies have found the need to generate a continuous stream
of revenue in order to hope to "break even" eventually.
THE DOT CON BUST AND MUSICIANS
Particularly amusing to me is the fact that most of us
musicians want everything for free, or at least as much as we
can get for free - if totally free is not going to be a remote
possibility. Just hire a band for a wedding, watch the food
disappear, and youÃÂÃÂÃÂÃÂll see that my point here is a primal
instinct among musicians - even foods unknown by the eating
musicians will vanish down their throats...
If you think that this characteristic behavior can be
modified, I say forget it. Wanting things free has been a
tradition among musicians for centuries. We donÃÂÃÂÃÂÃÂt think like
most "driven people" do because of our muse. It is like most
of us are so captured by the process of making music, that we
often need free things to help us live when we donÃÂÃÂÃÂÃÂt have a
microphone in front of us. We donÃÂÃÂÃÂÃÂt think about such things as
food until we are on the verge of starvation, or basically
until you hire us for a gig...
I admit that I used to have this type of mentality when it
came to promoting, marketing and distributing my music online
too. It is like I totally abandoned any practical business
knowledge as a musician when it came to the World Wide Web and
the Internet. It just didnÃÂÃÂÃÂÃÂt seem "real" at first and besides
none of the "real musicians" I knew took online music serious
- they were too busy making music in the real world
offline...
I also admit that none of the OMD sitesÃÂÃÂÃÂÃÂ really made sense
to me, even three years ago when I started uploading my
original recorded songs to so many of them. But, hey, it was
FREE!
It never dawned on me that most of these sites were making
money based upon people actually coming there because so many
of us unknown musicians had put our music on their sites. It
never occurred to me in the beginning why the set-up of most
OMD sites made finding my music (among the other thousands of
songs), so difficult.
Then it finally came to me one day, that it wasnÃÂÃÂÃÂÃÂt the
music that was actually generating the income for OMD, but
advertising revenues - resultant from page views and
advertising banner impressions viewed by visitors.
The advertising revenue model seems to have turned out to
be a real loser for OMD sites. The list of defunct sites and
bankrupt online music companies reads like the lyric of a sad
song, among the extensive headstones within the dot com
graveyard. The sites that do still remain are only mere images
of their former selves in terms of vitality and activity from
an artist perspective.
STREAMING FOR DOLLARS
We artists were in effect serving most all of the OMD sites
by promoting our individual pages to countless thousands of
our intimate associates and general acquaintances via email
marketing and bulletin board postings about our music online.
The payback for us in the beginning was pretty good at most
OMD sites and some musicians earned enough money to buy pretty
nice houses. Whether any of them did or not, I do not know. I
never earned very much money from OMD, but any further musings
in this regard could be another separate article in
itself.
If you put on your "business hat" with me for a moment,
realize that promotion and marketing are based upon well
conceived plans, with attainable goals. At most OMD sites with
any form of profit sharing incentives for artists, the
development and realization of such plans are often a great
challenge to achieve.
In order to benefit from any promotional payback
incentives, certain guidelines must be followed. OMD policies
and practices where payback incentives are concerned, often
seem to interrupt most any effective artist promotion strategy
by redefining allowable promotion guideline parameters. So, it
is difficult for most independent musicians to realize any
form of coherent marketing plan for success.
It is understandable from a business standpoint that any
sensible OMD company would want to minimize payout to artists
for such promotional work of bringing visitors to the company
website. However, what results from the company efforts to
minimize such payments to member artists is that the
quantifiable standards to achieve any reasonable degree of
success for promotion efforts becomes out of reach. Thus, in
order to succeed with OMD sites, most artists must employ
promotional tactics which would not necessarily result in
success as a musician, except at that particular OMD site.
In this day and age, I have learned to look at the Internet
and World Wide Web as a supplemental marketing, distribution
and promotion platform for my offline musical activities. I
also have my own domain name and official web site. So, I
honestly only need OMD sites for the so-called "marketing
platforms" they should provide. I know that I am not the only
musician who views the web like this. This approach just
happens to work for me. To see some of the ways I have learned
to use the Web, you can visit my official site at
www.burnettmusic.com. But, what about the musician whose
presence is primarily linked to one or more of the OMD sites?
These artists seem to be at the "whims" of whatever suits
those businesses at any given moment.
Like most musicians too, I most always sign a multitude of
legal contracts whenever I provide my services offline for
music gigs. Most all of the contracts that I sign are
negotiated and usually also include "riders" for such things
as how my musicians and I will be treated, PA equipment specs,
food, accommodations, etc. You know the deal... But, from what
I have seen in these years as an online artist is that the
"contracts" (or artist agreements) that we "digitally sign"
with OMD sites are very one-sided deals on behalf of the OMD
business entity. And the sad thing for musicians is that it
also seems that these OMD business can (and often do) reserve
the right to "change the contract agreement" as they
choose.
It now seems to have taken hundreds of us unsigned
musicians several years of toil to realize that most music
site OMD models, that actually are available resources to
unsigned artists, do not work very well. I am among these
artists who came to the realization that participating in
advertising royalty sharing systems with OMD sites is a high
maintenance promotional undertaking that most unsigned
independent musicians seemingly cannot afford to engage. We
musicians should be spending most of our time on our craft.
ARTISTS, CUSTOMERS, AND FANS
I have been a musician all of my life, no other job.
Although the Internet and Web may seem to have "leveled the
playing field" for independent and unsigned artists, it is
still a business endeavor with regard to promotion and
marketing and distribution.
- Most OMD sites have now become "pay to play" situations
for artists - meaning that you are actually now paying a
hosting fee for having a presence with them.
- The reality remains that there are still only a few of
these sites that have the legitimate outside visitor traffic
which may justify an unsigned artistÃÂÃÂÃÂÃÂs expenses for
membership.
- Most OMD site traffic is largely that of its artist
members - many artists continually bounce between different
OMD sites for hours on end each day.
- The Online Artist Community has developed into another
entire sub-culture within itself - most online artists are
big fans of fellow online artistsÃÂÃÂÃÂÃÂ music.
It just seems that most OMD sites that still do allow
unsigned musicians to have a presence, now seem to be nothing
more than "paid web page hosting services". In essence, you
are still just one, among thousands of artists in the same
boat, which is actually a fact based in a musician's reality
anyway.
You are simultaneously content providers (artists),
consumers of digital content (listeners), and patrons (visitor
statistics) of these sites. All of this favors the OMD
businesses. Most all OMD sites tell artists to "promote your
site" to be "successful". However, the reality of the
situation seems to tell artists not to be "too successful" or
we will change the rules at our discretion. OMD in general is
still very new...
Many of us unsigned musicians initially "bought into the
whole shooting match" of OMDs in the beginning, but now it
seems that many are getting wise to some of the less effective
situations out there. Often itÃÂÃÂÃÂÃÂs like doing business with your
local music retail conglomerate chain store sales
representative who works in the electronic instrument section
on aisle G of sub-sector 7 within the store, and expecting
your music career to be significantly enhanced just because
you let these people sell you products.
As you can see, I have sort of come to my senses where OMD
and my music career are concerned. I still think that OMD and
the Web have a useful purpose for musicians, but such
successful applications of it will be more in line with the
old 1993 vision quoted at the beginning of this article.
THE DEFINITION OF A LISTENER
I try not to cling too hard to the days of listening to
Musical Instrument Digital Interface (MIDI) files that sort of
sounded like "the song". Most of you know that there are still
many MIDI sites on the Net. I used to create and listen to
MIDI files and even swap them among friends back in the day.
However, when technology allowed audio file compression to
become reality, MPEG Layer 3 (MP3) makes the sound cards that
play MIDI files seem very primitive by comparison. MIDI is to
MP3, what the old ATARI games are to any X BOX game in this
context.
The fact is that Napster overwhelmingly proved that most
people will not pay for music they can have for free -
any CD can be converted to music files and shared via the Web.
So, how do you regulate that? I, like most everyone else, have
my own personal feelings on this type of distribution issue.
Peer To Peer (P2P) sites like Napster engage in a different
form of online music distribution - although also listener
driven. Even with all of the "big fuss" about the questionable
aspects of the P2P music file swapping craze, it seems that CD
sales went up - sounds like the result has been positively
free publicity and marketing for many artists,
whether wanted or not.
However, for the context and purpose of this writing, a P2P
model cannot realistically be compared with OMD sites like the
ones @ MP3.com, Artist Launch or Java Music - to name
only a specific few. This is because although
these companies are inherently different among
themselves, they commonly serve actual musicians as a
primary tenant of operations. It must also be stated that
all of the different OMD sites also have their own
presentation of offering some form of potential benefit
to artists who join as member content providers.
Further, as stated earlier, the primary visitors to OMD
sites are the member artists themselves. We are the ones who
actually support the site, primarily because it is in our
unsigned independent interests to do so. If the site goes
under and we donÃÂÃÂÃÂÃÂt have our own official web site and domain
name, then it is back to the non-distinctive quagmire of those
"free web page comminutes" as our only source for a web
presence.
Another fact to consider about the Web in general: The fact
remains that most users of the World Wide Web are affluent,
relatively young, white, and male. Although this dynamic is
becoming more diverse, how do you market certain styles of
music to such a narrow segment of the listening public?
In its current state, OMD and particularly the MP3 sites
that allow unsigned artists as members, are musician-driven
ventures. These places would not exist, if not for the artist
activity. It seems that no one wants to admit that fact , or
say it "out loud", probably for fear of losing advertisers and
investors. But, even such a probable fear is unfounded in
logic. Think about it, member artists are also consumers and
advocates of these OMD sites. We want to see them succeed, but
we also want to be compensated for our efforts.
With regard to any agreed premises of receiving my share of
the OMD company sponsored "advertising-revenue-profit
sharing-type promotions", which are based upon the number of
daily listeners at my OMD site, it should not matter who
listens to my music that is posted there. I should receive
credit due for "all listens" if that is the condition of
payment. If the listens have been earned from the fact that
supporters and fans played my songs each day, which are
clearly within most OMD site guidelines, they should be valid.
Since artists are also customers and patrons of such sites, it
stands to sincere logical reasoning that fellow artists can
thus also be defined as legitimate supporters and fans
too.
However, it seems that when it comes to paying artists,
some OMD sites cannot define a listener in other than vague
terms. Artists have actually been denied earnings and some
have even had their entire sites removed at one particular
OMD, due to alleged gaming activities and findings that the
effected artists were found to be in violation of company
policy. This left many of us who heard about all of this
action confused. We didn't want to get booted just
because some other artist played our music. I spent the
better part of a month attempting to gain clarification and
specific guidance on such matters from what is probably the
largest OMD site currently available to unsigned musicians. I
finally just asked the company official for simple "yes" or
"no" responses - canÃÂÃÂÃÂÃÂt be vague about "yes" or "no", can you?
I guess you can if you donÃÂÃÂÃÂÃÂt say anything, which is the case.
I still have not received a reply to that particular
message...
So, to answer my own question in the title of this
particular musing - "Online Music Distribution: Is anyone
really listening?" I say emphatically - YES! And I must
qualify this by adding that most of the listening is indeed
done by people who understand and appreciate most of the
nuances contained in music. After all of this time online with
OMD, taking in "the good, the bad, and the ugly", I have
deduced that in no uncertain terms that the primary listeners
at OMD sites are indeed the musicians themselves.
I say that such sites who portend to "pay" artists a
royalty in essence for daily listens of their music, should
set up a more standard system. One that is more in line
with what is the actual dynamic of OMD. Hey, you know
that most of your listeners are artist members. Why not
set up your profit sharing promotion to reflect that
fact? If a maximum earning limit were set each month for
all eligible artists in the payout pool, "gaming the system"
would not be such an enticement. Artists could promote
in a reasonable manner while also working under other than
"sweat shop-like" conditions. The incentive that now
exists for those marginal musicians without a life away from
their cathode ray tubes to "game your system" would then
surely cease and desist!
CONCLUSION
So, how do you or your band get started with a practical
presence online. First, add up the money youÃÂÃÂÃÂÃÂve already spent
this year on promotion and marketing your music. Include any
expenses for office supplies, telephone calls, auto expenses,
etc. Look at the total expense ( does not have to be exact,
just an idea). Now realize that for a fraction of that total
expense, you can have a marketing and promotional presence
that is always turned on to reach potentially millions of
people all over the planet. Even with all of the growing pains
and such, OMD is a pretty cool deal. No, it is not "free", but
still a good deal in my opinion.
Here are some simple steps to help you narrow your goals
and get familiar with using the Web and OMD as a promotional
tool for your music career:
- Visit several different OMD sites first hand and get a
feel for what they are about, and what they are offering to
do for member artists.
- Decide what you want OMD sites to do for you.
- Choose the OMD site or sites you want to have a presence
with.
- Seek to learn ways to maximize your presence and develop
a functional understanding of the music business aspects of
promotion.
OMD ARTIST INTERVIEWS
These artists are experienced OMD musicians as well. Read
their purpose for using OMD as they answer the interview
questions, along with their own qualified opinions on OMD
sites in general.
- Von Babasin
- Sheryl Clapton
- Pedro Costa
- Carmine DÃÂÃÂÃÂÃÂAmico
- George Kahn
- Elliott Levine
- Phil Traynor
Cb has also made many musical friends online and would love to hear from you
too. Stop by for a free tour, listen to some Cb tunes, and say hello at
http://www.burnettmusic.com.